Privacy Policy

Effective Date: 9 December 2024

At Eyen Culinary, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

• Non-Personal Information: Browser type, IP address, and browsing behavior collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Communicate with you about your orders, promotions, and updates.

• Improve our website and customer experience.

• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Payment processors and delivery services for order fulfillment.

• Service providers who help us operate our website.

• Authorities if required by law.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and provide targeted advertisements. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and request a copy of your personal data.

• Update or correct your information.

• Request deletion of your data, subject to legal obligations.

• Opt-out of marketing communications.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Eyen Culinary

C-30-01, Pacific Tower PJ 13,

Jalan 13/6, Seksyen 13,

46200 Petaling Jaya, Selangor

Tel: +60 12-231 5206

Email: sales@eyen.my

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Eyen Culinary with your information!